The payment is made automatically by starting the appliance.
As a user of the app or web application you receive a separate invoice for every cycle via email and you can also view and download it in your booking history. As a user of our phone service you receive a list of all washing and drying cycles via mail at the beginning of the following month.
Via app/web application
Please open the application and click on the menu. At “My profile” your current payment method is stored. There you can manage all data and add new or delete old payment methods. It is also possible to enter different payment methods and switch between them.
Please contact us on 0800 94 92 742. We will update your data. Do not send sensitive payment data via email!
All collected data can be viewed in the application under “My profile” and “booking history” and that is all. Apart from this no further personal data is analysed.
Yes, your data is stored on high-security servers in Germany. Therefore we are subject to the German data protection law which is amongst the most stringent of the world. Sensitive data like passwords are furthermore encrypted so that not even we at WeWash know your password.
We are sorry that you do not want to be part of the WeWash family no more. Of course you can delete your data at any time. Contact us on firstname.lastname@example.org or by mail to WeWash GmbH, Data protection officer, Sendlinger-Tor-Platz 10, 80336 Munich.