Over 2,000 washing and drying cycles were handled via the WeWash system in 2017 – transactions which the reception team previously had to bill manually. Residence Manager Christian Wiedemann is very happy with the WeWash solution and considers it a good investment for the future.
‘We are a very busy aparthotel looking after a very large number of guests and our washing machines and dryers are very heavily used so managing our coin-operated machines used to be hugely time consuming for our reception team. Manual billing, dispensing wash tokens and emptying the coin dispensers involved a significant amount of staff time and took staff away from their core task of looking after our guests. So when we heard about the WeWash cashless digital solution in the summer of 2016, it was a logical step for us to invest in this new future-proof system. Hotels are the mirror of our society, therefore digitalisation should not be lost here either.’
Christian Wiedemann, Residence Manager