How to Wash and Dry

Have you run out of socks in the drawer and need to take care of your laundry? We have summarised the most important points to make washing and drying easier for you.

Laundry Symbols

The numerous icons on the label can be confusing at first. However, they can be grouped into 5 main categories:

  • Tub: washing
  • Triangle: bleach
  • Square: drying
  • Iron: ironing information
  • Circle: dry cleaning


The different variations of these symbols give you more detailed information on how the textiles can be treated in the respective process.

A detailed description of each symbol can be found here.

Washing Laundry

Prepare Laundry

  • Empty pockets
  • Close zips, button-up covers
  • Unroll everything, turn over socks
  • Pack delicate items in a net or bag

Note: Some items should not be washed in the washing machine, such as shoes, backpacks or dog blankets.

Note: The running time indicated by the appliance at the beginning is only an indication. It may depend on the load, amount of detergent, etc. and may vary during the wash cycle.

Step by Step: Washing Laundry


Who hasn’t had a moment’s lapse of attention and found their new T-shirt stained with ice cream or sauce? These tips will get it clean in no time:

  • It’s best to always treat stains directly and not let them dry out. The fresher the stain, the easier it is to remove – sometimes even rinsing with water is enough.
  • If you cannot remove the stain immediately, you can pretreat it before washing – for example with a pre-wash spray or ox-gall soap. For stubborn stains, use a special stain remover. Then wash at the temperature indicated on the care label.
  • Important: Always pre-treat the stain by pressing firmly with a clean cloth. Rubbing or circling the stain will only penetrate deeper into the fabric fibres. Check the care label first to see how to treat the item.

Drying Laundry

When Drying, What Should Be Considered?

What to look out for when drying? After washing, the sorting process starts all over again – you have to decide which clothes can go in the dryer and which can go on the line. The square in the label tells you whether the laundry can be tumble-dried and, if so, under what conditions.

Note: Please always refer to the label.

Note: Again, the running time indicated by the machine at the beginning is only an indication. Load quantity, condition of the laundry etc. influence the running time and can vary during the drying cycle.

Tip: It is best to dry down jackets or pillows in the down-drying programme. In general, down takes up a lot of space during drying, so it is advisable to dry these items individually. To avoid lumps, you can put four clean tennis balls in the dryer. Make sure the balls do not stain! Read more about this here before drying.

Step by Step: Drying Laundry

Shrunk Laundry

Despite all your precautions and reading the instructions on the label, your favourite jumper may still shrink. You can carefully stretch it out on a towel to bring it back to its original size.

  • First, soak the jumper in warm water with a bit of shampoo.
  • Then lay the jumper on a towel and roll it up to remove excess water.
  • Carefully stretch and shape it evenly on another dry towel. Do not tear or pull! Repeat this process while the jumper is drying.

Remember to be gentle at all times. If this method does not work for your garment, please seek further information.

Frequently Asked Questions About Washing and Drying

How often you wash your laundry depends on a number of factors. One is the degree of soiling. It is important to distinguish between visible and invisible stains, such as perspiration. But the material itself also affects how often you should wash it. Synthetic fabrics tend to make you sweat more than natural materials and should therefore be washed more often, whereas jeans should not be washed too often or they will lose their fit.

Dose the detergent according to the manufacturer’s instructions. Usually the dosage will vary according to the degree of soiling (light, medium and heavy) and the hardness of the water.

Basically, the dirtier the laundry, the more detergent you will need. This means that if the laundry is lightly soiled, less detergent should be used. As far as water hardness is considered, the harder the water, the more calcium it contains and the higher the detergent dosage.

The exact dosing quantities differ depending on the detergent. For example, a liquid detergent requires different quantities than a washing powder.

Important: Do not use too much detergent! Too much detergent will not give you a better wash, is expensive and is bad for the environment. It can also cause deposits on your clothes.

Take the finished laundry out of the machine as soon as possible. This not only avoids wrinkled and unhygienic laundry, but also ensures that the next user can use the machine. Activate push or e-mail notifications to stay informed about the status of your laundry.

If your laundry is still dripping wet when you take it out of the washing machine, add a spin cycle to remove the excess water. If you put the laundry in the dryer when it is still very wet, it will take a long time to dry and the result will not be satisfactory.

There is always some residual moisture in the tumble dryer, partly due to the high temperatures, and if you do not remove the dry laundry from the dryer promptly, this moisture will re-expand in the clothes, causing ugly wrinkles. However, if you take the clothes out of the dryer and fold them immediately after the programme has finished, you can usually save yourself the hassle of ironing. Activate push or e-mail notifications to stay informed about the status of your laundry.

For good coexistence in the communal laundry room, it is important that you clean the lint filter after each drying cycle. This is more hygienic for everyone involved and prevents poor drying results.

No, a timer, or delayed start, as it is called on our machines, is not compatible with our system. The machines must always start immediately, otherwise the reservation expires.

Disclaimer: Possible damage to your laundry can be caused by a variety of factors beyond WeWash’s control. Therefore, WeWash accepts no liability for any damage that may occur when using our washing and drying tips.

Any Questions?

You can reach our support team via “Help” in your WeWash App profile.

Or take a look at our help section. Here you will find video tutorials and answers to frequently asked questions.